Terms of Service

Last updated: 2024/10/01

Welcome to ListCleanser.com! These Terms of Service (“Terms”) govern your access and use of our website and services. By accessing or using ListCleanser.com, you agree to comply with these Terms. If you do not agree to any part of these Terms, you are prohibited from using ListCleanser.

1. General Information

Ownership:
ListCleanser.com is owned and operated by FlameLab LLC (“the Company”, “we”, “us”, or “our”). Our headquarters is located at 1204 Main St #906, Branford, CT 06405, USA.

About ListCleanser:
We offer email verification services, helping users validate email lists to ensure accuracy. We also provide an API that allows for integration with third-party platforms and services. Note that our service is strictly for verifying opt-in email addresses. ListCleanser does not modify or alter your data.

Minors:
Our services are intended for users 18 years or older. If you are under 18, you are not permitted to use ListCleanser.

Disclaimer:
The information on our website is for general informational purposes only. While we strive to provide accurate and updated content, we do not guarantee the reliability, completeness, or accuracy of the information.

2. License to Use ListCleanser

We grant you a limited, non-exclusive, revocable license to use ListCleanser in accordance with these Terms. You may not resell, redistribute, or sublicense any of our services or content without prior written permission from us.

By using our services, you also agree to the terms outlined in the following documents, which are incorporated into these Terms by reference:

  • Privacy Policy
  • Cookie Policy
  • Data Processing Agreement
  • Anti-Spam Policy
  • Abuse Policy

These documents outline key rules for your use of ListCleanser and should be read in conjunction with these Terms.

4. Eligibility

To use ListCleanser, you must:

  • Be at least 18 years old.
  • Be able to legally enter into binding contracts.
  • Provide accurate and complete information during registration.
  • Comply with all applicable laws, regulations, and treaties.
  • Use ListCleanser only for opt-in email lists and not for scraped or purchased lists.
  • Refrain from using any other email verification services alongside ours.
  • Be responsible for the security of your account and data.

5. Account Security and Responsibilities

Registration:
To access the full features of ListCleanser, you must create an account. By registering, you agree to provide accurate information and maintain only one account. We reserve the right to suspend or terminate accounts that violate this rule.

Account Security:
You are responsible for safeguarding your account credentials, including your API key. Notify us immediately if you suspect any unauthorized activity in your account.

Deactivation and Termination:
You may deactivate your account at any time via your account settings or by contacting us. We reserve the right to suspend or terminate your account if we determine, at our sole discretion, that you have violated these Terms.

Inactivity:
Accounts that remain inactive for 12 months or more may be deleted, and all associated data may be permanently erased. No refunds will be issued for unused credits in such cases.

6. Payments and Credits

Pricing:
Our services are based on a credit system, where you purchase credits for email verifications. All pricing is displayed in U.S. dollars (USD) and includes applicable taxes. Payment is required upfront for bulk or monthly credits.

Free Trial:
New users may take advantage of our free trial, which includes 500 credits to test our service.

Payment Methods:
We accept payments via credit card, PayPal, and other approved methods. In some cases, wire transfers may be an option. All payments are processed by third-party providers (e.g., Stripe, PayPal), and their terms apply.

Refund Policy:
Refunds are issued at our discretion under the following circumstances:

  • Accidental purchase of credits.
  • Mistaken charges.
  • Service failure due to negligence on our part. To request a refund, please contact us with details. Refunds will be processed within 14 days if deemed valid.

Verification Failure:
If an email address returns an “unknown” status, the credits used for that verification will be returned to your account for future use. Refunds will not be issued for unknown results.

7. Intellectual Property

Your Content:
You may upload content such as email addresses for verification purposes. By doing so, you grant us a license to use, store, and process your content as necessary to provide our services. You are responsible for ensuring your content does not infringe on the rights of third parties.

Our Content:
All content on ListCleanser, including text, images, code, and trademarks, is owned by us or our partners. You may not use, copy, or distribute our content without written permission.

Copyright Infringement:
If you believe any content on our platform violates your intellectual property rights, please contact us with details. We will respond within 14 days and take appropriate action if necessary.

8. Disclaimer of Warranties

ListCleanser is provided on an "as is" and "as available" basis. We do not guarantee that the services will meet your requirements or that the operation will be uninterrupted or error-free. You assume full responsibility for using ListCleanser.

9. Limitation of Liability

In no event shall FlameLab LLC or its employees be liable for any indirect, incidental, or consequential damages resulting from your use of our service. Our liability will not exceed the total amount paid by you for services within the last 12 months or $100, whichever is less.

10. Prohibited Uses

You may not use ListCleanser for any unlawful or abusive activities, including but not limited to:

  • Fraud or misrepresentation.
  • Sending unsolicited emails (spam).
  • Using or sharing false information.
  • Disseminating harmful software or content.
  • Violating intellectual property rights of others.

If you are found engaging in prohibited activities, your account may be terminated immediately without notice.

11. Changes to Terms and Services

We reserve the right to modify these Terms at any time. We will notify you of any changes by updating the date at the top of the Terms. Continued use of ListCleanser constitutes acceptance of any updated Terms.

We may also modify, suspend, or discontinue any part of the service without prior notice.

12. Miscellaneous

Severability:
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect.

Indemnification:
You agree to indemnify and hold harmless FlameLab LLC from any claims arising out of your breach of these Terms or misuse of the service.

Governing Law:
These Terms shall be governed by and construed in accordance with the laws of Connecticut, USA, and any disputes shall be resolved in the courts of Connecticut. Alternatively, for personal convenience, Texas jurisdiction may apply where appropriate.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

This version of the ListCleanser Terms of Service replaces any prior versions. Please review these Terms regularly for updates.