At ListCleanser.com, we are committed to maintaining a platform that upholds the highest standards of email verification integrity. We strictly prohibit the use of our services for spam, abuse, or the verification of email addresses that have not been obtained through proper, consent-based methods. This Abuse Policy outlines our efforts to prevent such activities and what we expect from our users.
1. Anti-Spam and Opt-In Requirements
We require that all email addresses verified through ListCleanser.com must be collected with explicit, informed consent from the recipient. Our platform strictly enforces an opt-in only policy for email addresses, meaning the recipient has given clear permission to be contacted. ListCleanser.com has a zero-tolerance stance against spam and the abuse of email verification services.
To support this, we:
- Verify and process only opt-in email addresses.
- Implement thorough automated and manual checks to detect and flag suspicious or potentially abusive email lists.
- Educate our users on best practices and legal requirements to prevent spam.
- Take swift action, including account suspension or termination, against users found violating our policies.
2. Data Violations
The following types of email data are considered violations of our policies:
- Purchased email lists: Lists obtained through purchase from third parties, where the recipients have not directly opted in to receive communications.
- Harvested email lists: Lists collected through automated methods or scraping of websites without the recipient's consent.
- Scraped email lists: Similar to harvested lists, scraped data is collected without permission through illegal or unethical data mining methods.
- Generated email lists: Randomly generated or fictitious email addresses that have not been verified by the recipient.
- Rented email lists: Lists rented or borrowed from another organization where the recipients did not opt in to receive emails from your business.
- Opt-out email lists: Email addresses where recipients must take action to opt-out of communication, but have not actively opted in.
We define spam as unsolicited bulk emails sent without the recipient’s consent. Any use of ListCleanser.com to verify such lists is strictly prohibited.
3. Legal Compliance
All users of ListCleanser.com are required to comply with relevant privacy and anti-spam laws, including but not limited to:
- The US CAN-SPAM Act
- The European Union's General Data Protection Regulation (GDPR)
- The EU ePrivacy Directive
Failure to comply with these laws and standards constitutes a violation of this policy and may result in the termination of your account.
4. User Education
We take user education seriously and work to ensure that all users understand their obligations regarding spam and abusive email verification practices. Upon registration, all users are required to agree to our anti-spam and abuse policies, which outline prohibited behaviors and data violations.
Our goal is to help our users avoid unintentional violations by providing:
- Clear documentation about acceptable data collection practices.
- Educational materials on the risks and consequences of spam.
- Reminders and best practices for maintaining compliant email lists.
5. Detecting and Addressing Abuse
We use a combination of automated systems and manual review processes to detect potential abuse. These systems are designed to flag:
- Non-opt-in data: Lists that appear to contain email addresses that were not obtained through explicit consent.
- Suspicious patterns: Unusual or unethical usage patterns, such as verifying large volumes of invalid or fictitious email addresses.
Under Review:
If our systems detect a potential violation, the email list will be placed "Under Review" for further investigation. During this time, verification will be paused until we can manually inspect the list for compliance.
If you believe your data has been wrongly flagged or suspect that our systems have been inconsistent in applying our abuse policy, please contact us immediately. We will work to resolve the issue and correct any misidentification.
6. Reporting Abuse
If you believe that a user of ListCleanser.com is in violation of this policy or engaging in abusive behavior, we encourage you to report the issue to us directly. Please contact us at abuse@listcleanser.com, and provide detailed information about the suspected abuse. We take all reports seriously and will investigate them promptly.
7. Consequences of Violations
If a user is found to be in violation of this Abuse Policy, ListCleanser.com reserves the right to take any or all of the following actions:
- Issue a warning to the user.
- Temporarily or permanently suspend the user's account.
- Terminate access to ListCleanser.com services without notice.
- Report illegal activity to appropriate authorities if applicable.
Users who violate our Abuse Policy are not entitled to any refunds or compensation for unused credits.
This policy ensures a clear understanding of what constitutes abuse on ListCleanser.com and outlines the steps we take to prevent misuse. Let me know if any additional customization is needed!