Privacy Policy

Last updated: 2024/10/01

In this privacy policy (the “Privacy Policy”), we explain how we handle your personal data when you visit our website, register to use our services, or communicate with us, what rights you have with regard to your personal data, and how we comply with applicable data protection laws. Please read this Privacy Policy carefully.

1. Introduction

Purpose and Scope of the Privacy Policy:
This Privacy Policy governs the processing of your personal data that you provide to us or that we collect to ensure your access and use of our services (e.g., when you register your user account, browse our website, or communicate with us) (collectively “ListCleanser”). This Privacy Policy does not apply to the email addresses or other personal data you may submit to our services for verification purposes, which we will process on your behalf, subject to a Data Processing Agreement.

Data Controller:
The controller of your personal data is FlameLab LLC, with its registered office at 1204 Main St #906, Branford, CT 06405, USA (“we,” “us,” or “our”).

Applicable Data Protection Laws:
We process personal data in accordance with applicable data protection laws, including but not limited to the EU 2016/679 General Data Protection Regulation (the “GDPR”); the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”); the California Consumer Privacy Act of 2018 (“CCPA”); the California Privacy Rights Act of 2020 (“CPRA”); and any other relevant national and international data protection laws.

2. Categories of Personal Data

We may process the following categories of your personal data:

Data you provide to us:

  • First name, last name, email address, phone number, log-in credentials, billing details (e.g., VAT/EIN number), and any additional information you decide to provide us.
    We may collect such data when you use or register for our services, communicate with us through email, forms, chat, social media, or participate in contests or events.

Data we collect from other sources:
We may collect your personal data through cookies. For more details, refer to our Cookie Policy. You may also permit services or integrations provided by third parties, such as payment gateways (e.g., PayPal or Stripe) and social media platforms, which may share certain information with us based on your settings.

Sensitive data:
We do not intentionally collect or process any personal data that is classified as special or sensitive under applicable data protection laws.

3. Purposes of Processing

We may collect and process your personal data for the following purposes:

To provide and improve our services:
We use your personal data to deliver our services, create and maintain your user account, process payments, fulfill requests, and improve or develop new offerings. We also use this data to administer events, contests, or focus groups.

To communicate with you:
We may use your personal data to provide customer support, resolve complaints, send technical notices, and other necessary communications.

To inform you about our services:
We may contact you regarding news, events, special offers, or services, provided that we have your consent or a legitimate interest to do so. You can opt-out of marketing messages at any time by clicking the “unsubscribe” link or contacting us directly at support@listcleanser.com.

To comply with legal obligations and protect our rights:
We may process your personal data to comply with legal obligations, prevent fraud, enforce our Terms of Service, or protect our rights.

4. Lawfulness of Processing

Performance of a Contract:
We process your data to perform our obligations under any contracts we have with you or your organization.

Legitimate Interest:
We may process your personal data based on legitimate interests, such as improving our services, securing our network, preventing fraud, and conducting market research.

Consent:
In specific cases, we rely on your consent to process your data, particularly for direct marketing or personalized advertising.

Compliance with Legal Obligations:
We may also process your personal data where it is necessary to comply with applicable legal obligations.

5. Retaining and Deleting Personal Data

We retain your personal data only for as long as needed for the purposes described in this Privacy Policy, or as required by law. Upon your request to delete personal data, or if you withdraw consent or object to processing, we will securely delete your personal data unless required by law to retain it.

6. Security Measures

We take appropriate organizational and technical measures to safeguard your personal data from unauthorized access, disclosure, and misuse. These measures include, but are not limited to:

  • Secure networks
  • Encryption
  • Strong passwords
  • Limited access by staff
  • Anonymization (when possible)
  • Using reliable data processors

Third-Party Links:
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third-party services.

7. Disclosure of Personal Data

We may disclose your personal data to:

  • Our affiliates and service providers (e.g., IT support, hosting, payment processors) to provide and develop our services.
  • Professional advisors or public authorities to comply with legal obligations or protect our rights.
  • Third-party cookies or tracking technologies, as outlined in our Cookie Policy.

8. International Transfers of Personal Data

If we transfer your personal data outside the EU, UK, or Switzerland, we ensure compliance with applicable data protection laws, such as the use of Standard Contractual Clauses or ensuring an adequate level of protection based on the European Commission's decisions.

9. Your Rights

As a data subject, you have the following rights regarding your personal data:

  • The right to access the data we hold about you.
  • The right to request rectification of inaccurate data.
  • The right to request erasure of your data.
  • The right to restrict processing of your data.
  • The right to object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time.

You may exercise these rights by contacting us at support@listcleanser.com. We may need to verify your identity before processing your request.

10. Children

We do not knowingly collect personal data from anyone under the age of 18. If we learn that we have collected data from someone under 18, we will take steps to delete such information.

11. CCPA Notice

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information. These include:

  • The right to request disclosure of the categories and specific pieces of personal information we collect.
  • The right to request deletion of personal information, subject to certain exceptions.
  • The right to opt-out of the sale of personal information (we do not sell personal information).
  • The right to non-discrimination for exercising your privacy rights.

To exercise your CCPA rights, please contact us at support@listcleanser.com with “CCPA request” in the subject line.

12. Term and Amendments

This Privacy Policy enters into force on the date indicated at the top and remains valid until updated by us. We may update this policy from time to time, and we encourage you to review it regularly.

13. Contact Us

If you have any questions regarding this Privacy Policy, please feel free to contact us: